Violence in Emergency Departments Is Increasing, Harming Patients, New Research Finds

Washington, DC—Violence in America’s emergency departments is increasing, causing harm to physicians, staff and patients, according to new research. Nearly half (47 percent) of emergency physicians report having been physically assaulted while at work, with 60 percent saying those assaults occurred in the past year. Nearly eight in 10 also say that patient care is being affected, with 51 percent of those saying that patients also have been physically harmed. 

The results of a poll of more than 3,500 emergency physicians across the nation were released today, alongside new research about violence in Michigan emergency departments, presented at the annual meeting of the American College of Emergency Physicians (ACEP), ACEP18/Scientific Assembly. The poll was conducted by Marketing General Incorporated.

“More needs to be done,” says Vidor Friedman, MD, FACEP, president of ACEP. “Violence in emergency departments is not only affecting medical staff, it is affecting patients. When violence occurs in an emergency department, patients can be injured or traumatized to the point of leaving without being seen. It also can increase wait times and distract emergency staff from focusing on other patients who urgently require a physician’s assistance.”

Nearly 7 in 10 say violence has increased in the past 5 years, with 25 percent reporting it is increasing greatly.

Almost half (49 percent) of all respondents say hospitals can do more by adding security guards, cameras, security for parking lots, metal detectors, and increasing visitor screening inside hospitals, especially in emergency departments.

“Nearly three-quarters (70 percent) of those assaulted say that their hospital administration or hospital security did respond to the incident, yet among those whose hospital responded, only three percent say that the hospital security actually pressed charges,” said Dr. Friedman.

Dr. Friedman says nearly all women who are emergency physicians (96 percent) reported that a patient or visitor made inappropriate comments or unwanted advances toward them, and 80 percent of men reported the same. 

More than a quarter (27 percent) of emergency physician who were assaulted in the past year, say assaults occurred more than once. Nearly a third (27 percent) of those assaulted got injured. About half of those injured  (44 percent) reported being hit or slapped. Almost one-third say they have also been either punched, kicked or spit upon. Almost all (97 percent) say a patient committed the assault. A quarter (28 percent) reported that they had been assaulted by a patient’s family member or friend. 

A new study (“Reassessment of Violence Against Emergency Physicians”) published in the Annals of Emergency Medicine and presented at ACEP18 this week found that despite increased security measures in Michigan, the problems of emergency department violence are getting worse.

“Emergency physicians across all demographics experience various forms of violence and are increasingly concerned about becoming a victim of violence,” says Terry Kowalenko, MD, FACEP, an emergency physician in Michigan and co-author of the study. “Despite increased risks, our research found that there is very little published on topics such as situational awareness, verbal de-escalation, self-protection techniques or weapons awareness for emergency physicians to use.”

According to Dr. Kowalenko’s research, 72 percent of emergency physicians in Michigan reported experiencing violence in the past year. More physicians in 2018 reported feeling “constantly fearful” of becoming a victim of violence  (8.1 percent vs 1.2 percent in 2005), with 21.9 percent reporting feeling frequently fearful (up from 9.4 percent in 2005).

Other findings of the poll include:

  • Almost three-quarters (71 percent) personally witnessed others being assaulted during their shifts.
  • More than 80 percent of emergency physician respondents say a patient has threatened to return and harm them or their emergency department staff.
  • Half of emergency physicians report that at least half of all assaults are committed by people were seeking drugs or who are under the influence of drugs or alcohol.
  • More than 40 percent of emergency physicians believe that more than half of assaults are committed by psychiatric patients.

To read stories from emergency physicians who have experienced physical assaults, please click here. If you’d like to speak with an expert or an emergency physician who has experienced an assault in the emergency department, please contact Laura Gore at lgore@acep.org.

This poll was conducted online between August 21 and August 27, 2018, with 3,539 emergency physicians. There was a response rate of 11 percent and a margin of error of 1.6 percent. For complete poll results, please click here.

The American College of Emergency Physicians (ACEP) is the national medical society representing emergency medicine. Through continuing education, research, public education and advocacy, ACEP advances emergency care on behalf of its 40,000 emergency physician members, and the more than 150 million Americans they treat on an annual basis. For more information, visit www.acep.org.

Contact: Maggie McGillick | mmcgillick@acep.org | Twitter @EmergencyDocs

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