Insurance giant's new ER policy called 'dangerous' by critics. It says as many as 1 in 10 claims could be rejected.

June 9, 2021

USA Today

The federal policy requires insurance companies to provide coverage of emergency room care based on the presenting symptoms that brought the patient to the emergency room and not the final diagnosis, according to the physician group.

“While we’re dismayed by United’s decision, we are not, unfortunately, surprised to see an insurance company once again try to cut its costs at the expense of necessary patient care,” Dr. Mark Rosenberg, president of the emergency physicians group, said in a statement.

“UnitedHealthcare is expecting patients to self-diagnose a potential medical emergency before seeing a physician, and then punishing them financially if they are incorrect,” Rosenberg said.

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